Terms & Conditions

These Terms & Conditions (Terms) apply to accommodation at NORTE – House by the Cliff (the Property). We’ve tried to keep them clear. If anything is unclear, just write to us at [email protected].

1. Provider details

Provider (Host)	Kabin Project Korlátolt Felelősségű Társaság (Kabin Project Kft.)
Registered address	Komáromi utca 9/A., 2016 Leányfalu, Hungary
Branch	Zártkert 1151/7., 3346 Bélapátfalva, Hungary
Company registration no.	13-09-219975
Tax number	27835953-2-13
Property	NORTE – House by the Cliff, Eldűlő utca 1., 3346 Bélapátfalva, Hungary
Accommodation type, NTAK registration no.	other accommodation (egyéb szálláshely), EG25112025
Email / phone	[email protected] · +36 30 498 7074
Hosting provider	DigitalOcean, LLC (USA; European data centre) – www.digitalocean.com

2. Scope, language and form of contract

2.1. These Terms govern the accommodation contract between the Host and the person or organisation booking the Property (Guest). The House rules and the Privacy policy form an integral part of the contract.

2.2. Online bookings are made through the booking system of Appartman PMS Technologies Kft. Appartman’s own terms also apply to the technical use of the booking system. For the accommodation service itself, these Terms apply.

2.3. The contract is concluded electronically. It is not filed by the Host and will not be accessible afterwards. The booking details are set out in the confirmation email. The language of the contract is Hungarian. This English text is provided for convenience only.

2.4. Hungarian law applies, in particular the Hungarian Civil Code (Act V of 2013), Act CVIII of 2001 on electronic commerce, and Act CLV of 1997 on consumer protection.

3. The Property and the service

3.1. The Property is a self-contained tiny house, ideal for 2 guests and suitable for up to 4 guests. It has a 180×200 cm bed in the loft and a pull-out sofa (130×240 cm) in the living room. The two sleeping areas share one open space with no door between them. The service includes the amenities listed on the website and in the booking system, in particular the terrace, the heated mini pool, Wi-Fi and free on-site parking.

3.2. NORTE is adult-friendly: we cannot host children under 14. Pets are not allowed. Parties and events are not permitted.

3.3. Only the registered guests named in the booking may stay at the Property. The number of guests can only be changed after booking with the Host’s prior consent.

4. Booking and conclusion of contract

4.1. Online booking: choose your arrival and departure dates and the number of guests. Then enter your contact details, accept these Terms, the House rules and the Privacy policy, and pay the advance payment.

4.2. Correcting input errors: before finalising the booking, you can review and correct your details at any time or go back from the booking summary. If you notice an error after finalising, please email us immediately.

4.3. The contract is concluded when the Host’s confirmation email reaches the Guest. The Host confirms bookings within 48 hours. If no confirmation arrives within that time, the Guest is released from their offer. Please check your spam folder too, or get in touch.

4.4. Single-night stays are only available on weekdays (Monday to Thursday) and can only be booked by email. In that case, the contract is concluded with the Host’s written confirmation and payment of the advance.

5. Rates, tourist tax and payment

5.1. Rates are gross prices in Hungarian forints, per night, for the whole Property, for up to 4 guests:

• weekdays (Monday–Thursday): 75 000 HUF / night
• weekends (Friday–Sunday): 89 000 HUF / night

The minimum stay is 2 nights. Single-night stays carry a 10% surcharge. The Host may change rates, but the rate valid at the time of booking applies to confirmed bookings.

5.2. Rates include the tourist tax (IFA, 500 HUF per person per night), so there is nothing extra to pay.

5.3. Advance payment: 100% of the accommodation fee is payable at the time of booking.

5.4. Payment methods:

• online card payment via Stripe (the Host never sees your card details)
• SZÉP card (OTP, MBH), accommodation sub-account

5.5. The Host issues an electronic invoice and sends it by email. If you are booking as a company, please provide your billing details when booking.

6. Cancellation, changes and right of withdrawal

6.1. Right of withdrawal: under Section 29(1)(l) of Government Decree 45/2014 (II.26.), the 14-day right of withdrawal does not apply to accommodation services booked for a specific date.

6.2. Cancellation by the Guest: you may cancel at any time by email, but the advance payment (100% of the accommodation fee) is non-refundable.

6.3. Changes: you may request a change of dates by email. We will try to help depending on availability, but we are not obliged to accept changes.

6.4. No-show or early departure: if the Guest does not arrive, or leaves early, the accommodation fee is not refunded.

6.5. Cancellation by the Host: if the Host cannot provide a confirmed booking for reasons beyond its control (for example a defect that makes the Property unusable, or force majeure), it will notify the Guest immediately and offer alternative dates. If the Guest declines, the Host refunds the full amount paid within 14 days.

6.6. Force majeure: neither party is liable for failure to perform caused by circumstances beyond its control that could not be foreseen or averted (for example natural disasters or official measures). The parties will notify each other without delay and cooperate to mitigate the consequences.

7. Check-in, check-out and identification

7.1. Check-in from 15:00, check-out by 10:00. Before your arrival, we’ll get in touch to arrange your arrival time and key handover. Early check-in or late check-out is only possible by prior arrangement, subject to availability.

7.2. Under Hungarian Act CLVI of 2016 on tourism development, the Host must record the details of the Guests’ identity documents in the property management software for the Guest Information Closed Database (VIZA). If a Guest does not consent to this, the Host may lawfully refuse to provide the service. In that case, the accommodation fee is not refunded.

7.3. On departure, leave the key in the key safe by the door and lock all doors and windows.

7.4. The entrance and the parking area are monitored by a recording security camera. There is no camera inside the house. See the Privacy policy for details.

8. Guest obligations and liability

8.1. Guests must use the Property and its equipment as intended and follow the House rules and the mini pool rules.

8.2. Under the Civil Code, the Guest is liable for damage they or their companions cause to the Property or its equipment. If the House rules are breached (for example by smoking indoors), the Host may charge the costs actually incurred (for example extra cleaning or repairs).

8.3. In case of a serious or repeated breach of the House rules (for example unregistered guests, events, or serious disturbance), the Host may terminate the contract with immediate effect. In that case, the accommodation fee is not refunded.

9. Host liability

9.1. The Host is responsible for ensuring that the Property matches the condition and amenities described at the time of booking. If you notice a defect, please tell us right away so we can fix it.

9.2. The Host is liable for items brought into the Property in accordance with the Civil Code rules on hotel deposits. Please keep valuables in the safe in the loft.

9.3. The Property is set in natural, rocky, forested surroundings. Please use the trails and viewpoints in the area (most of which have no railings) and the mini pool with care. To the extent permitted by law, the Host is not liable for damage resulting from use in breach of the House rules or not as intended. This does not limit the Host’s liability for intentional or grossly negligent breach of contract, or for breach of contract causing harm to life, physical integrity or health.

10. Complaints and remedies

10.1. You can raise complaints on site, by phone (+36 30 498 7074) or by email ([email protected]). We try to resolve verbal complaints immediately. We reply to written complaints in writing, with reasons, within 30 days.

10.2. If a complaint cannot be resolved, consumers may turn to the conciliation body competent for their place of residence or for the Host’s registered office. For the Host’s registered office, this is the Pest County Conciliation Board (Pest Vármegyei Békéltető Testület), Balassi Bálint utca 25. IV/2., 1055 Budapest · Phone: +36 1 792 7881 · Email: [email protected]. All Hungarian conciliation boards: www.bekeltetes.hu.

10.3. Consumers may also turn to the consumer protection authority of the competent county government office, or to the courts.

11. Copyright

The photos, videos and texts on the website are protected by copyright. They may not be used without the Host’s prior written consent.

12. Final provisions

12.1. The Host may amend these Terms unilaterally. Amendments take effect on publication on the website and do not affect bookings that have already been confirmed.

12.2. If any provision is invalid, the validity of the remaining provisions is not affected.